Legal

Privacy Policy

Effective date: July 8, 2026

This page is maintained by Supernova Bookkeeping Solutions LLC to answer common privacy questions about our website and bookkeeping services. This policy is not a legal certification or independent verification. If you have specific legal questions, please contact us or consult a qualified professional.

Information we collect

  • Contact information you provide voluntarily, such as your name, email address, phone number, business name, and any details you share when you fill out a contact form, schedule a call, or email us.
  • Website usage information collected automatically, such as your IP address, browser type, device type, pages visited, and the dates and times of your visits. This helps us understand how visitors use our site and improve the experience.
  • Cookies and similar technologies. We may use small data files placed on your device to remember your preferences and analyze website traffic. You can disable cookies through your browser settings.

How we use your information

  • To respond to your inquiries, schedule consultations, and provide bookkeeping, cleanup, catch-up, and QuickBooks consulting services.
  • To communicate with you about your service, send updates, and share important information about your account or engagement.
  • To improve our website, services, and customer experience based on how visitors interact with our content.
  • To comply with legal obligations, protect our rights, and prevent fraud or abuse.

How we share your information

  • We do not sell your personal information.
  • We may share information with trusted service providers who help us operate our website and deliver services, such as website hosting, email and calendar scheduling, and customer communication tools. These providers are only allowed to use your information as necessary to perform services for us.
  • We may disclose information if required by law, court order, or legal process, or to protect our rights, property, or safety.

Cookies and analytics

  • Our website may use cookies and similar technologies to provide a better browsing experience and to analyze how visitors use our site.
  • You can control or delete cookies through your browser settings. Please note that disabling cookies may affect how some parts of our website work.

Data security

  • We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. This includes using secure hosting, encryption in transit, and limiting access to those who need it to perform their jobs.
  • No method of transmission over the internet is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Data retention

  • We keep your information for as long as needed to provide our services, fulfill the purposes described in this policy, and comply with legal or professional obligations.
  • When your information is no longer needed, we delete or anonymize it in accordance with our record-keeping practices.

Your privacy choices

  • You may ask to access, update, correct, or delete the personal information we have about you by contacting us using the information below.
  • You may opt out of receiving promotional communications from us by following the unsubscribe instructions in any email or by contacting us directly.

Children's privacy

  • Our website and services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can remove it.

Changes to this policy

  • We may update this privacy policy from time to time. When we make changes, we will revise the effective date at the top of the page. We encourage you to review this policy periodically.

Contact us

If you have questions about this privacy policy or would like to exercise your privacy rights, please reach out:

You can also visit our contact page to send a message directly.